Asterisk Services
Asterisk Support / Asterisk Developer


Asterisk Support
  • Response Time
  • Ticket Priority
  • Critical Issue Priority
  • Number of Servers Supported
  • Modes of Accessibility
  • Configuration and Administration of Asterisk (All Versions*)
  • One Time installation of Asterisk, TrixBox, Elastix & FreePBX and Dial plan configuration.
  • CRM & Database Integration
  • Support Tickets Allocated Per Month
  • Support Timing
  • Remote Health Check
  • Onsite Visit
  • One Month Agreement (USD)
  • One Year Agreement (USD)
  • Cost of Additional Server Per Month
  • Cost for Additional Server Per Annum
Standard
  • Within 4 hrs
  • 3 Working Days
  • 36 hrs
  • 1
  • Support Portal/ Chat/ Telephone/ E Mail/ Skype
  • Yes
  • On Request*
  • On Request*
  • 4
  • 8 X 5
  • Once in a Year
  • On Request*
  • $80
  • $850
  • $40
  • $400
Gold
  • Within 2 hrs
  • 2 Working Days
  • 24 hrs
  • 1
  • Support Portal/ Chat/ Telephone/ E Mail/ Skype
  • Yes
  • Yes
  • On Request*
  • 10
  • 24 X 5
  • Once in a Quarter
  • On Request*
  • $120
  • $1200
  • $60
  • $600
Platinum
  • Within 1 hrs
  • 1 Working Days
  • 8 hrs
  • 1
  • Support Portal/ Chat/ Telephone/ E Mail/ Skype
  • Yes
  • Yes
  • Yes
  • Unlimited *
  • 24 X 7
  • Once in a Month
  • On Request*
  • $190
  • $2000
  • $90
  • $900
On Call
  • Within 4 hrs
  • 2 Working Days
  • 24 hrs
  • 1*
  • Support Portal/ Chat/ Telephone/ E Mail/ Skype
  • Yes
  • Yes
  • On Request*
  • N/A
  • N/A
  • N/A
  • On Request*
  • $18 per hour. Min. order 5 hours*
  • N/A
  • N/A
  • N/A