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Product Portfolio

Contact Center Solution

Contact Center Solution

- In-bound, Out-bound and Blended call center
- ACD, IVRS, Voice mail, Customized CRM
- Call Barge in, Call conference & Call recording
- E mail, chat, social media, video, sms & voice
- Predictive Dialing, Preview & Progressive Dialing
- CRM Integration and Real Time Dash Boards

Contact Center Solution

Conference Bridge

- MEET-ME (Dial In) And Dial Out
- One Touch Conference
- Web Management Active Dashboard
- Conversation can be recorded
- Modern Features

Contact Center Solution

Cloud Telephony Application

- Incredible flexibility
- Agent is a virtual identity
- Centralized server for agent login
- Real-time reporting, Missed call service
- Click to call , Voice mail

Contact Center Solution

Bulk Communication Tool

- IVRS Messages
- Web browser based access
- Groups can be created
- Templates & Voice Files

Contact Center Solution

IVRS

- Multi Level IVR System
- Integration with CRM's
- Real-Time Reporting
- SMS/Email Integration
- Call Recording

Contact Center Solution

IP-PBX & Voice Logger

- High End Traditional Features
- IP Based Extensions
- Unified System (Call, Chat, SMS & Email Integration)
- Smartphone as extension, Video Calling
- Automatically & Selective Recording

TELECOM SOFTWARE DEVELOPMENT

WHY DEEPIJA ?

Telecom Domain Expertise Deepija has a team of experts with long industry experience, who can analyze your existing infrastructure and come out with the best solutions.

whydeepija
Enabling Communication Applications