Industries

Education

Deepija Telecom Pvt. Ltd. has a significance presence in Education Segment. They have successfully implemented IVRS for distance education for central university. Comprehensive CRM for education consultant KAB, Call center for queries related to medical and engineering courses.

Most importantly ConVox hosted IVRS solution is highly cost effective, quick and easy way to publish information for students and parents. Information like courses offered, facilities available, admission notice can be accessed without any hassles and in a dynamic way.

Deepija developed an IVRS which gives the examination results by taking the hall ticket number as Input.

Our Prestigious client


For Banking , Deepija designed an IVR System integrated with ConVox call center Solution, which gives the credit card related information.


About Customer


A.P. state Engineering and Medical Entrance test conducting body

Customer is an state agency responsible for organizing Engineering and medical tests for state engineering and medical colleges

IVR for examination result announcement Features

  • System runs on E1 ISDN PRI Lines
  • System uses Eicon Diva cards as CTI hardware
  • System developed on Linux platform for performance and economy
  • System takes roll number as input from users
  • Announcement of Result as qualified/ unqualified
  • Announcement of rank status as all state rank, local university rank and category rank

Requirement Summary


Results is to be announced on 30 channels simultaneously Users should get result entering roll number (Hall ticket number) as input from users Rank status, as all state rank, local university rank and category rank should be announced along with the result.

Our Solution


A hunting number is assigned to the 30 channels of ISDN PRI line connecting IVR server. Callers directly land on the IVR server. After the initial greeting message IVR asks for the hall ticket number (roll number). Based on this input IVR server makes a query to the “my SQL” database, and announces the result.

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