Call Center Solution

Call Center Solutions

  • Integrated CTI Server
  • Preview Dialing
  • Predictive Dialing
  • ACD (Automatic Call Distributor)
  • Hand free calling

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ConVox Dialer for Android

  • Online/offline mode
  • 100% recording of agents
  • Real time sales and attendance monitoring
  • Multi location agent facility
  • Best suited for work from home

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Conference Bridge

Conference Solutions

  • Meet Me/ Dial Out combinations
  • One Touch Conference
  • Multiple Conferences
  • Entry/ Exit Indications
  • Live Status Display

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Voice Logger

  • Caller ID support
  • Extensions wise reports
  • Message play before recording
  • Scalability of the solution
  • Low Cost of Ownership

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IP-PBX Services

  • Extensions Management
  • Trunks
  • Inbound call Routing
  • Outbound Calls
  • Call Data Reports

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Bulk Communication

Bulk Communication

  • Unified Platform
  • IVRS Message
  • Auto Answer Handling
  • Scheduler
  • Live Status Display

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Enabling Communication Applications