Education Segment is vast and ConVox has a significant presence in it. We have successfully implemented Education IVRS for distance education for central universities. Comprehensive CRM for education consultant KAB, Education Support Call center for queries related to medical and engineering courses.
ConVox hosted education IVRS solution is a highly cost effective, quick and easy way to publish information like courses offered, facilities available, admission notice for students and parents and Education calling solution is easily accessed without any hassles in a dynamic way.
ConVox developed an Education IVRS which gives the examination results by taking the hall ticket number as Input.
Our Prestigious client : For Banking , Deepija designed an IVR System integrated with ConVox call center Solution, which gives the credit card related information.
System runs on E1 ISDN PRI Lines
System uses Eicon Diva cards as CTI hardware
System developed on Linux platform for performance and economy
System takes roll number as input from users
Announcement of Result as qualified/ unqualified
Announcement of rank status as all state rank, local university rank and category rank
Results is to be announced on 30 channels simultaneously Users should get result entering roll number (Hall ticket number) as input from users Rank status, as all state rank, local university rank and category rank should be announced along with the result.
A hunting number is assigned to the 30 channels of ISDN PRI line connecting IVR server. Callers directly land on the IVR server. After the initial greeting message IVR asks for the hall ticket number (roll number). Based on this input IVR server makes a query to the “my SQL” database, and announces the result.