A Call Center solution runs on application server and agent machines as client. ConVox Android App for Call Center offers an android based agent work station. Therefore an agent can use a Android Smartphone/Tab as his work station. They login in a hosted server.
Suitable for Call Center with remote agents & Call Center with multiple branch office, Field/Roaming Sales, Collection & Verification agents, Appointment Reminders, Lead Generation.
Data is stored in multiple locations
Support center available round the clock
Dedicated Customer relationship Manager and timely Maintenance activity
No need of costly hardware and Maintenance experts
Can scale-up from 3 to 3000 Users
Provides flexibility of conducting conference at any point of time.