ConVox Dialer for Android App

What is Android Dialer/ Mobile based Contact Center?

Android Dialer is a Call Center solution that runs on application servers and agent machines as clients. ConVox Android App for Call Center offers an android based agent workstation. Therefore an agent can use an Android Smartphone/Tab as his work station. They login into a hosted server.

Android Dialer is Suitable for Call Center with remote agents & Call Center with multiple branch offices, Field/Roaming Sales, Collection & Verification agents, Appointment Reminders, Lead Generation.

FEATURES

REMOTE AGENTS/ROAMING USERS
Agent can login from anywhere using Internet Connectivity.
MIS REPORTS
Complete and comprehensive reporting of your Agents, Calls & Campaigns.
MONITORING TOOLS
All Call Center Resources like Agents, Servers, Calls, Campaign Can be Monitored live.
INBUILT CRM
Inbuilt CRM displays customer details when call is connected.
CALL RECORDING
Records all the Calls (100% Recording) for Training and Monitoring Purpose.
DISPOSITION MANAGEMENT
Completed Calls can be marked with disposition codes & Sub-Disposition Codes

Benefits of ConVox Cloud Contact Center

Redundancy

Data is stored in multiple locations

24 / 7 Availability

Support center available round the clock

Hassle free Maintenance

Dedicated Customer relationship Manager and timely Maintenance activity

Cost Effectiveness

No need of costly hardware and Maintenance experts

Scalability

Can scale-up from 3 to 3000 Users

Flexible

Provides flexibility of conducting conference at any point of time.

Standard

Price
₹ 600 monthly plan per user
  • Users 1 - 10
  • One Time Cost - ₹ 6000
  • Dedicated Server NA

Professional

Price
₹ 450 monthly plan per user
  • Users 11 - 50
  • One Time Cost - ₹ 20000
  • Dedicated Server 100 Per User

Enterprise

Price
₹ 400 monthly plan per user
  • Users 51 - 100
  • One Time Cost - ₹ 30000
  • Dedicated Server 75 Per User